FAQ

Frequently asked questions

Everything small business owners usually want to know before getting started.

What is Review Buddy?

Review Buddy is a customer follow-up and reputation tool for local businesses. It helps automate review requests, support faster customer responses, and recover opportunities from missed calls.

Who is Review Buddy best for?

It is best for local businesses where reviews, response speed, and missed-call follow-up affect growth and customer trust.

Do I need technical experience to use it?

No. Review Buddy is designed to be simple and practical for small business owners and lean teams.

Can it help with missed calls?

Yes. Depending on your plan, Review Buddy can help support missed-call text-back so potential customers are not ignored when your team is busy.

Can it help us get more reviews?

Yes. One of the core goals is helping businesses request reviews more consistently and at better moments.

Is this built only for large businesses?

No. It is specifically positioned to be useful for local businesses and smaller teams.

Is there a free trial?

Yes. You can start with a 30-day free trial.

What if I have multiple locations?

There is a custom option for multi-location businesses that need a more tailored setup.

Next Step

Want to see how Review Buddy fits your business?

Start a free trial or book a short demo if you want help choosing the best starting workflow.